Client Success Manager

The Client Success Manager will be a key player in establishing and maintaining client relationships at fundcraft, ensuring their platform is utilized effectively. This role involves managing client needs, coordinating projects, onboarding new clients, and providing expert support. Strong communication, project management, and financial services understanding are essential.

Requirements

• Fluency in English is mandatory.
• 5+ years of experience in Client Success, Account Management, or Client-Facing Operations.
• Strong understanding of customer lifecycle management, project coordination, and stakeholder engagement.
• Exceptional communication skills, both written and verbal.

Benefits

• Fast-paced, diverse workplace
• Automation and tech integration
• Ergonomic environment
• Monthly afterworks
• Cultivating a creative culture