Product Expert - Walk-in - 19th Dec 2025

Troubleshoot and replicate issues related to the product, comprehend creative solutions to handle customer queries, and provide excellent customer service. Achieve KPIs and objectives while working towards the product's improvement.

Requirements

• Minimum 1-3 years of experience in technical/customer support roles.
• Technical aptitude to troubleshoot application issues.
• Passion towards amazing customer experience.
• Good interpersonal skills.
• Flexible to work 24/7.
• Good documentation skills to keep track of issues and tickets.
• Good knowledge on common apps and technologies in a professional environment.
• Willingness to work from office once a week.

Benefits

• Private workroom with ambience to handle calls.
• Ready for Video calls at all times.
• Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN).
• Power backup (if you have frequent power cut issues).