Kaufmännischer Mitarbeiter im Kundenservice (m/w/d)

ZUFALL logistics group is seeking a committed commercial employee for a full-time position in land transport customer service. The role involves handling customer concerns, acting as a liaison between customers and internal departments, monitoring order progress, and processing unloading reports while maintaining tracking and quality management.

Requirements

• Completed training as a merchant for forwarding and logistics services or a comparable qualification.
• Strong customer service skills and a customer-oriented approach.
• Ability to handle complaints professionally and maintain a positive attitude.
• Team player.
• Excellent German language skills (written and verbal).

Benefits

• Interesting task in a great team
• Diverse training opportunities
• Performance-based remuneration
• 30 days of vacation
• Business Bike Leasing
• Corporate Benefits
• Auszeitsport
• Ergonomic workplaces
• Opportunities for company pension schemes