Platform Operations Analyst - Second Shift
FreedomPayLas Vegas, Nevada, United States • Philadelphia, Pennsylvania, United States • London, England, United Kingdom
Posted August 19, 2025
Full Time
About the Company
FreedomPay is a leading payment solutions provider offering secure, advanced commerce platforms for merchants. Specializing in mobile payments, cashless solutions, and PCI compliance, FreedomPay delivers unmatched security and value-added services across various industries. With global offices and industry-first TransAtlantic integrations, the company drives innovation in customer interaction and commerce.
Job Description
FreedomPay is a fast-paced, high-growth technology company focused on delivering rock-solid performance in the retail, hospitality, and other industries. The Platform Operations Team is responsible for ensuring the stability and availability of the platform's production systems, working in a hybrid format with a rotating schedule. The role involves monitoring system health, collaborating with teams, and creating alerts.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Finance, or a related field.
- 4+ years of experience in a similar role within financial services technology, transaction processing, or related area.
- Strong understanding of transaction processing concepts, payment gateways, and related technologies.
- Proficiency in using and troubleshooting Application Performance Monitoring platforms (Dynatrace, Splunk, etc.).
- Knowledge of API integration, data analysis, and reporting tools.
Benefits
- Medical, prescription, dental, and vision coverage
- Life Insurance
- Retirement Plans
- Commission sharing plan
- Flexible hybrid working environment
- Parental leave programs
