Customer Communication Process Specialist

We're looking for a Customer Communication Process Specialist to improve customer communication experiences at scale across markets, influence strategy and execution, and drive best practices and process development.

Requirements

• Experience with advanced technologies in CRM systems and marketing automation platforms.
• Relevant university degree and at least three years of experience in a related field.
• Experience in SQL and customer data segmentation.
• Strong understanding of segmentation and personalization principles.
• Strong collaboration skills and a proactive, team-oriented mindset.

Benefits

• Comprehensive benefits
• Flexible working hours
• Hybrid work model
• Safe and inspiring workplace
• Professional development opportunities