Technical Support Engineer - 2

Fortinet is seeking a dynamic Technical Support Engineer to contribute to the success of their growing business. The role involves providing technical support to customers and partners, analyzing and resolving complex issues, and contributing to the development of product capabilities. The company emphasizes collaboration, customer focus, and a dynamic, supportive work environment.

Requirements

• Fundamental knowledge of SSH, TCP/IP, UDP, SSL, HTTP, HTTPS, DNS and other common protocols.
• Hands-on Experience with Linux Based Operating system.
• Development of projects related to network and security automation.
• Hands-on experience using Python.
• Knowledge of Cloud infrastructure (AWS, Azure, GCP, Openstack).
• Experience using MQ, Redis, RDBMS, and NoSQL databases.
• Experience developing, using and integrating REST API.
• Strong troubleshooting and problem-solving skills.
• Effective communication skills.

Benefits

• Competitive Total Rewards package
• Supportive work environment