Formlabs is looking for a Global Head of Customer Fulfillment to lead the strategy and development of our global fulfillment network, ensuring seamless delivery of our 3D printing solutions to customers worldwide. The role requires a leader with experience in global operations, supply chain, and logistics, as well as a proven track record of optimizing operational efficiency and improving customer satisfaction.
Requirements
- Minimum 7 years of progressive leadership experience in global operations, supply chain, warehousing, or transportation
- Demonstrated success in building, leading, and mentoring high-performing teams
- Deep understanding of end-to-end global supply chain processes
- Proven track record of optimizing operational efficiency, reducing costs, and improving service levels
- Exceptional ability to navigate complex cross-functional environments
- Strong analytical and problem-solving skills
- Commitment to delivering an exceptional customer experience
Benefits
- Robust equity program to build future wealth through RSUs
- Comprehensive healthcare coverage
- Low cost fund options in our 401K and access to advisors
- Generous paid Parental Leave (up to 16 weeks)
- Tenure-based paid Sabbatical Leave (up to 6 weeks)
- Flexible Out of Office Plan
- Ample on-site parking & pre-tax commuter benefits
- Healthy on-site lunches, snacks, beverages, & treats
- Regular sponsored professional development opportunities
- Many opt-in culture events across our diverse community
- Unlimited 3D prints