Customer Success Manager

Formic is a company that aims to revolutionize American manufacturing by making automation accessible to all manufacturers. As a Customer Success Manager, you will play a critical role in ensuring seamless pre-deployment coordination, smooth onboarding and ongoing engagement that delights our customers.

Requirements

• 3+ years of customer engagement, project management, account management, or related experience
• Demonstrated business acumen and manufacturing fluency
• Strong organizational skills with exceptional attention to detail and documentation
• Outstanding communication and interpersonal skills
• Ability to identify expansion opportunities within existing customers

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance