Forethought is an advanced AI system for customer support, powered by Autoflows technology. It autonomously handles complex issues across multiple channels, providing accurate, context-rich responses through reasoning, planning, and integration. With a multi-agent architecture, Forethought supports teams in solving customer problems, assisting human agents, and uncovering valuable insights, transforming support operations with AI that learns and adapts.
Forethought is a leading AI-native customer support platform built on a multi-agent architecture. They are seeking an Engineering Manager to lead a team of engineers, contribute to technical architecture, and mentor on scaling their platform to handle over 1 billion monthly interactions. The company is poised for significant growth and offers opportunities in AI-driven customer support.
Forethought is an advanced AI system for customer support, powered by Autoflows technology. It autonomously handles complex issues across multiple channels, providing accurate, context-rich responses through reasoning, planning, and integration. With a multi-agent architecture, Forethought supports teams in solving customer problems, assisting human agents, and uncovering valuable insights, transforming support operations with AI that learns and adapts.
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