Advanced Services Engineer
Forescout TechnologiesMexico
Posted February 2, 2026
Full Time
About the Company
Forescout builds defenses that keep civilization running smoothly in an increasingly connected world.
Job Description
Forescout has an excellent opportunity for an engaging and employee-focused Advanced Services Engineer (ASE) to join their high-energy, multi-cultural, world-changing team. The ASE will assist customers with technical issues and ensure optimal performance of their products and solutions in large, complex customer environments.
Requirements
- Hands-on experience with Forescout products, including configuration and administration
- Strong knowledge of enterprise networking and security environments
- Administrative-level understanding of all networking protocol layers
- Solid understanding of enterprise computing environments, distributed applications, and TCP/IP networking
- Experience deploying and/or supporting network technologies such as Cisco, Palo Alto, Juniper, and Brocade switches
- Experience installing, implementing, and troubleshooting network access control (NAC) security solutions
- Experience deploying and/or supporting enterprise security software, including firewalls, IPS, antivirus solutions, application firewalls, high-availability solutions, and network management systems
- Minimum 3 years of experience with network hardware configuration
- Strong to advanced knowledge of system administration functions
- Advanced, administrator-level understanding of operating systems (Linux, Windows, macOS, and UNIX)
- Solid understanding of security best practices for these operating systems
- At least 3 years of hands-on experience with Windows-based and UNIX/Linux operating systems
- Strong technical support skills
- Expertise in debugging and root-cause analysis within complex, large-scale environments
- Strong customer-focused mindset
- Ability to clearly document and communicate complex procedures and technical steps
- Ability to multitask across multiple projects
- Strong organizational and time-management skills
- Experience working in demanding and challenging environments
Benefits
- Competitive compensation
- Benefits
- 401K match
- FTO policy (U.S. only)
- Option to purchase voluntary life, accident and critical illness insurance
- Employee assistance program
- Maternity and parental bonding leave