Install Coordinator

Footprint Solutions is seeking an Install Coordinator to provide support to customers, installations depots, and merchandisers. This full-time, hourly position is key to ensuring customer satisfaction through effective communication and issue resolution in a fast-paced environment. Responsibilities include managing materials, scheduling, resolving escalations, and ensuring projects are completed on time.

Requirements

• Ensure scheduled call times are met with contractors daily.
• Resolve internal escalations within the Customer and Footprint timeframes.
• Manage contractors' materials, schedules, and project completion dates.
• Work with Project Teams to ensure high level of customer satisfaction.
• Strong interpersonal skills.
• Excellent problem solving skills.
• Excellent telephone, email, and customer service skills.
• Ability to retain information
• Ability to work independently and as a team member
• Knowledge of Microsoft Word, Excel, or similar software

Benefits

• Competitive hourly pay
• Benefits offered