Customer Engagement Executive | Retain & Grow Our Customer Base. As a Customer Engagement Executive, you'll be the day-to-day contact for our existing customers, building relationships and driving revenue through consultative selling.
Requirements
- Conducting introduction calls and regular check-ins with your portfolio of customers
- Understanding each customer's business needs and challenges
- Recommending relevant products and upgrades from our full technology stack
- Cross-selling and upselling services that genuinely add value
- Maintaining strong relationships to improve retention and satisfaction
- Identifying referral opportunities to help customers grow their own network
- Managing your pipeline and customer interactions in our CRM
Benefits
- Comprehensive product training on our full technology stack
- Supportive team environment with experienced mentors
- Regular team socials and company events
- Clear progression pathways
- Inclusive culture where everyone belongs
- Company pension
- Wellbeing support
- Perks platform with discounts