We're looking for a Long-Term Service Contracts Coordinator to join our team. As a key link between local operations, mine sites, and global service teams, you'll ensure contract compliance, high equipment availability, and customer satisfaction.
Requirements
- Coordinate execution of long-term service and maintenance contracts at mining sites in Kazakhstan and Central Asia.
- Act as the primary operational contact for customers on contract-related service matters.
- Support permanent and rotational deployment of Field Service Engineers (FSEs) to mine sites.
- Maintain and control contract documentation, including variations, extensions, and amendments.
- Ensure compliance with contract scope, KPIs, SLAs, and customer safety requirements.
- Coordinate with Global Service teams for technical support, documentation, and expertise.
- Monitor contract performance, service delivery, and equipment availability indicators.
- Identify operational risks, resource gaps, and escalation needs, and support mitigation actions.
- Support customer meetings, audits, site reviews, and performance reporting.
- Ensure compliance with HSE standards, local legislation, and mining site regulations.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance