Long term service contracts coordinator

We're looking for a Long-Term Service Contracts Coordinator to join our team. As a key link between local operations, mine sites, and global service teams, you'll ensure contract compliance, high equipment availability, and customer satisfaction.

Requirements

• Coordinate execution of long-term service and maintenance contracts at mining sites in Kazakhstan and Central Asia.
• Act as the primary operational contact for customers on contract-related service matters.
• Support permanent and rotational deployment of Field Service Engineers (FSEs) to mine sites.
• Maintain and control contract documentation, including variations, extensions, and amendments.
• Ensure compliance with contract scope, KPIs, SLAs, and customer safety requirements.
• Coordinate with Global Service teams for technical support, documentation, and expertise.
• Monitor contract performance, service delivery, and equipment availability indicators.
• Identify operational risks, resource gaps, and escalation needs, and support mitigation actions.
• Support customer meetings, audits, site reviews, and performance reporting.
• Ensure compliance with HSE standards, local legislation, and mining site regulations.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance