Customer Service Rep I
Florida BlueSan Antonio, Texas, United States
Posted October 30, 2025
36000 - 36000 USD year
Full Time
About the Company
Florida Blue is an independent licensee of the Blue Cross and Blue Shield Association, dedicated to serving all Floridians with a range of health solutions. The company offers comprehensive health insurance, wellness programs, innovative health initiatives, and tailored solutions for both individuals and businesses. Florida Blue's core focus on accessibility and quality care sets it apart in the healthcare industry.
Job Description
WebTPA, a GuideWell Company, is a healthcare third-party benefit administrator seeking a Customer Service Representative. This in-office position focuses on handling inbound calls from providers and members, ensuring high levels of service and adhering to company standards. The company offers comprehensive benefits, training, and a flexible work schedule.
Requirements
- 0-1 years related work experience
- Inbound call center experience in the health insurance industry
- High school diploma or GED
- Professional phone voice and etiquette
- Proficiency in Microsoft Word, Excel, and Outlook
- Excellent verbal and written communication skills
Benefits
- Medical, dental, vision, life and global travel health insurance
- Life insurance
- Short- and long-term disability programs
- Leave programs
- 401(k) with employer contribution match
- Paid time off
- Volunteer time off
- 11 holidays
- Additional voluntary benefits options
- Wellness program
- Employee benefits designed for federal and state employment laws