Customer Success Manager (RN)

Florence Health is seeking a Clinical Account Manager (RN) to join their growing team. The role is ideal for a bright, experienced nurse who is ready to step beyond bedside care and into the tech-enabled healthcare space.

Requirements

• Registered Nurse (RN) with 5+ years of clinical experience (primary care or geriatric care strongly preferred)
• Valid RN license (multi-state or compact license preferred)
• Strong clinical judgment and understanding of primary care workflows and patient management
• Excellent analytical and organizational skills—comfortable interpreting metrics and identifying trends to inform decision-making
• Strong communication and leadership skills, with the ability to collaborate effectively across multidisciplinary teams
• A proactive, results-oriented mindset with high self-accountability and initiative
• Enthusiasm for innovation, growth, and long-term impact

Benefits

• Competitive compensation
• Professional growth opportunities within a rapidly expanding company
• Flexible hours
• Meaningful quarterly travel