Guest Relation Manager (m/w/d)

Responsibility for the entire Guest Relation area, including support for the Front Office Team, contact person for guests and their requests, and participation in projects to improve guest satisfaction.

Requirements

• Successful completed training in the higher hotel industry
• Several years of professional experience in the areas of Guest Relation / Concierge / Reception
• Very good language skills in German and at least good knowledge of English
• Safe handling of hotel software, ideally Protel, and the common MS Office products
• Team player with a sense of self-responsibility

Benefits

• Unlimited employment contract
• Sunday, public holiday and night shift supplements
• Employee canteen
• Business attire including cleaning
• Furnished employee accommodation available
• 30% discount in all our gastronomic outlets and other benefits
• Active and digital training opportunities
• Consideration of your work-life balance
• Shuttle service