Payment Services Associate II - Deposits (HYBRID)

The Associate II, Payment Services (Deposits) processes a high volume of daily banking transactions in a timely and complete manner through a variety of complex technology systems. This position also proactively conducts quality control measures (QC) on assigned processes.

Requirements

• Process a high volume of daily transactions
• Navigate complex technology systems
• Proactively review and research transactions for potential fraud
• Communicate with members and internal partners
• Assess member financial resources
• Adhere to approval and limit requirements
• Research and resolve member, vendor and internal issues
• Perform testing for periodic system upgrades and enhancements
• Actively provide feedback around process improvements
• Assists with projects as a Subject Matter Expert

Benefits

• Traditional medical, dental, and vision coverage
• 401K matching up to 5% per pay period
• Up to 17 days of Paid Time Off
• 11 paid federal holidays
• Special employee pricing on lending products