AI Business Analyst - First Advantage (Bangalore/Mumbai)
First AdvantageMumbai, Maharashtra, India • Bengaluru, Karnataka, India
Posted December 1, 2025
Full Time
About the Company
First Advantage (Nasdaq: FA) is a leading provider of comprehensive background check solutions, enabling employers and housing providers to make informed decisions while reducing risk and ensuring compliance. With a global presence spanning 29 locations and a staff of over 6,400 employees, the company offers advanced technology-driven background screening, residential screening, and investigative research services in over 200 countries. First Advantage's extensive global capabilities and commitment to reliability make it a trusted partner for fast and accurate decision-making.
Job Description
As an AI Business Analyst at First Advantage, you will support and scale AI initiatives across the organization by measuring and improving the effectiveness of AI solutions. You will translate data-driven insights into actionable recommendations and ROI, serving as a vital link between data, technology, and operations.
Requirements
- Analyze data and create reports that evaluate the performance and ROI of AI solutions
- Develop and maintain dashboards to monitor the impact of AI on customer satisfaction, agent efficiency, and key operational metrics
- Collaborate with technical teams, operations, product managers, and business stakeholders to ensure alignment and effective implementation of AI initiatives
- Present insights and results to leadership teams in a clear, compelling, and story-driven format
- Actively contribute to the continuous improvement of AI use cases by identifying gaps, testing new ideas, and tracking outcomes to enhance performance
- Assist in the integration of knowledge bases and content that feed into AI models