Customer Success Manager - EMEA

Fingerprint empowers developers to stop online fraud at the source. We are a globally dispersed, 100% remote company with a strong open-source focus.

Requirements

• 2-3 years experience in a Mid-Market/Enterprise SaaS Customer Success role
• Experience with Zendesk and Salesforce are a huge plus
• Effective at leading and facilitating meetings ranging from admin/owners to executive level
• Strong communication skills; you pride yourself on being personable, concise and compelling communicator
• Empathy, diplomacy, and poise under pressure when working through customer concerns

Benefits

• Competitive compensation
• Transparency in compensation