Client Operations Associate
FinexioFlorida, United States
Posted December 11, 2025
45000 - 60000 USD
Full Time
About the Company
Finexio delivers a purpose-built, AI‑driven platform that embeds payments directly into procure‑to‑pay suites, transforming accounts payable from a cost center into a revenue engine. The company offers end‑to‑end accounts‑payable automation, supplier enablement, and virtual card solutions while safeguarding transactions with advanced fraud detection and risk management. Its unique value lies in a fully managed Infrastructure‑as‑a‑Service model that optimizes payment flow, monetizes receivables, and provides real‑time analytics. Finexio’s AI‑backed fraud recovery system recovers up to $1 million in payment losses, positioning it as the only provider with this capability in the B2B payments space. The culture emphasizes innovation, data‑driven insights, and a partnership mindset with leading financial software vendors.
Job Description
Finexio is a leader in AP Payments as a Service, simplifying business payments and cash flow improvement. The Client Operations Associate is responsible for delivering exceptional customer experience through support and problem-solving.
Requirements
- Bachelor’s degree preferred
- Minimum of 2 years of experience in a customer-facing role within the financial services or technology industry
- Strong attention to detail and research skills
- Excellent verbal and written communication skills
- Experience working with or within payments, financial services, fintech, AP/AR preferred
- Proven customer service and de-escalation skills
Benefits
- Medical, dental, and vision
- Unlimited Vacation Policy
- Competitive salary and stock options
- Employee Engagement – Quarterly virtual team building activities and monthly team lunches