CX Engagement Specialist, Innovation Leader (Community Manager)
FindasenseBogota, Bogota, Capital District, Colombia
Posted July 29, 2025
Full Time
About the Company
We are a global Brand Experience company with consulting, agency and technology integrator capabilities, who believe in business as a positive force for change. Our consulting, solutions and products allow companies to create a frictionless consumer journey through all channels (phone, social, web, mobile, retail, etc). We use the power of data science to generate personalized experiences and execute strategies by creating relevant content. With a mission to innovate and transform the way organizations relate to people, we create global and local solutions to drive the digital transformation of our customers, with more than 300 employees trained as innovation leaders, around 20 countries around the world: United States, Argentina, Chile, Peru, Costa Rica, Colombia, Panama, Guatemala, Ecuador, Dominican Republic, Spain and Mexico. We have a deep and multidimensional knowledge of the consumer in more than 10 industries, obtained by working as a partner with companies such as: L'Oreal, The Coca-Cola Company, Kimberly Clark, Abbott, FOX, Huawei, Bimbo, Lenovo, Banco Santander, Electronic Arts, IE Business School, Orange and Bayer among others.
Job Description
Manage, lead, and govern Alpina's brands in various digital ecosystems, creating content strategies and publishing content on social media.
Requirements
- 2 to 3 years of experience in advertising agencies, digital marketing, or digital and brand companies.
- Leadership, dynamism, oratory, brand empowerment, curiosity, orthography, writing, teamwork, work under pressure, continuous learning, adaptability.
- Knowledge in digital marketing, social media, 360-degree digital campaigns, PQRs, content creation, content strategy, analysis of KPIs and metrics, social listening.
Benefits
- 23 days of paid vacations, prepaid, employee fund, and other benefits.
