Client Implementation Engineer Back End Level I
FINBOA IncHouston, Texas, United States
Posted January 24, 2025
Full Time
About the Company
FINBOA is a leading innovator in digital process automation and regulatory compliance for banking institutions, transforming back‑office operations through rule‑based robotic process automation. Their end‑to‑end cloud platform delivers quick‑to‑implement, cost‑effective workflow solutions that enhance operational efficiency, compliance accuracy, and customer experience while lowering costs and reputational risk. Core offerings include lending compliance, loan onboarding, wires, treasury onboarding, exception management, back‑office automation, payment disputes, SaaS, fintech, and Reg E services. FINBOA’s distinct advantage lies in its proven, user‑friendly automation tools that bring sophisticated process automation within reach of banks and credit unions alike.
Job Description
FINBOA is seeking a Client Implementation Engineer (Back End) - Level 1 to support the technical aspects of client implementation projects, focusing on database configuration, query optimization, and automation. The ideal candidate will have experience in banking or credit unions and a passion for problem-solving, ready to contribute to a company valued for innovation, teamwork, and customer success.
Requirements
- High school diploma (required)
- 3+ years in customer-facing roles (technical support or customer success)
- 2+ years of experience in a SaaS environment focusing on back-end support
- Strong SQL skills and experience with Azure cloud services
- Problem-solving and troubleshooting expertise
- Experience with task prioritization and agile methodologies
- Excellent verbal and written communication skills
Benefits
- IRA with company matching
- Wellness resources
- Bonus based on performance
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance