Technical Program Manager, AI Platform

Figma is hiring a Technical Program Manager to lead the platform side of AI work, building scalable systems to support annotation, capacity planning, and model delivery. The role involves partnering with engineering, infra, design, AI research, and product teams to manage cross-org delivery of AI Services and ensure infra and evaluation loops scale to meet real product demand.

Requirements

• 4+ years of technical program management experience (or equivalent) in AI platform, AI research, and AI infrastructure
• Understand how AI gets built and scaled: model evaluation loops, annotation pipelines, quota limits, and data versioning
• Have hands-on experience running AI cost/capacity reviews, forecast planning, and vendor oversight. Deep understanding of model cost mechanics, including token burn, cache hit rates, latency, and quota limits
• Comfort operating in high-ambiguity, high-velocity environments with exec visibility
• Strong writing and communication skills — you bring structure, clarity, and momentum to complex technical programs
• Bring a systems-thinking mindset to the AI delivery pipeline, and know where to tighten loops or increase speed

Benefits

• Health, dental & vision
• Retirement with company contribution
• Parental leave & reproductive or family planning support
• Mental health & wellness benefits
• Generous PTO
• Company recharge days
• A learning & development stipend
• A work from home stipend
• Cell phone reimbursement
• Sales incentive pay for most sales roles
• An annual bonus plan for eligible non-sales roles