Veterinary Guest Services Representative

Fetch Specialty & Emergency Veterinary Centers is looking for an experienced Guest Services Representative to join their team in Brandon, Florida. The role involves creating a welcoming atmosphere, managing administrative tasks, and providing exceptional customer service to guests and their pets.

Requirements

• Previous experience in guest services
• Excellent interpersonal and communication skills
• Ability to multitask and work efficiently in a fast-paced environment
• Strong attention to detail and organizational skills
• Comfortable handling emotionally charged situations with empathy and professionalism
• Proficient with computers and scheduling software (experience with ezyVet management software is a plus)
• A passion for animals and their well-being

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Family Leave (Maternity, Paternity)
• Safe Harbor 401K with Company Match
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Personal)
• Holiday Pay
• Short Term & Long Term Disability
• Employee Assistance Program (EAP)
• Team Member Pet Wellness Plan
• Team Member Pet Discount
• Continuing Education
• Uniform Allowance
• Tuition Reimbursement