Technical Support Level 3 (m/f/d) Customer Support

FARO is an imaging company that provides solutions to enable customers to overcome industry challenges. We are seeking a Technical Support Level 3 (m/f/d) Customer Support to respond to customer inquiries and provide technical support.

Requirements

• Technical background (apprenticeship and further education is a must; university degree in engineering is highly preferred)
• Demonstrated work experience in a technical service-oriented organization
• Process management (reengineering) and project management knowledge
• Strong organizational business process flow knowledge
• Strong service-oriented mindset
• Strong communications skills
• Fluent in English

Benefits

• Pension scheme with Employer contribution
• Flexible working 37,5 hours per week
• Opportunities to work from home
• 25 days paid vacation leave + Public Holidays
• Fruit at office
• Free drinks (Coffee/Tea)