Operations Manager

Farmers Insurance is seeking a detail-oriented Operations Manager to oversee the operational functions of an agency. The role involves developing best practices, implementing workflows, enhancing customer service, monitoring performance, and managing budgets to maximize profitability. Collaboration with the team is key, as is ensuring compliance.

Requirements

• Oversee daily operations
• Develop and implement operational policies and procedures
• Monitor and analyze key performance indicators
• Manage budgets and resource allocation
• Collaborate with team members
• Facilitate training and development programs
• Ensure compliance with regulations
• Strong analytical skills with the ability to interpret data and metrics
• Excellent leadership and communication skills
• Ability to manage multiple projects and prioritize tasks effectively