Centralized New Patient Scheduler
Family Care NetworkBellingham, Washington, United States
Posted January 30, 2026
41000 - 57860 USD
Full Time
About the Company
As an independent, locally owned, physician-run network of family medicine providers, we are passionate about our community's well-being.
Job Description
The Centralized New Patient Scheduler serves as the first point of contact for new patients seeking care within Family Care Network. This role is responsible for efficiently scheduling new patient appointments across multiple providers and locations, ensuring accurate data entry, verification of patient information, and a positive patient experience.
Requirements
- Receive, answer, and professionally direct a high volume of inbound calls and electronic inquiries from prospective new patients.
- Take accurate phone messages and document all patient interactions directly in the electronic medical record (EMR).
- Communicate professionally and efficiently with patients, outside medical offices, insurance carriers, and physicians.
Benefits
- Comprehensive benefits package
- Three Medical plan options
- Two Dental plans
- Employer-paid Vision coverage
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Health Reimbursement Account (HRA)
- Paid Time Off (PTO)
- Paid Sick Leave (PSL)
- Extended Illness Bank (EIB)
- 401(k) plan with employer match
- 401(k) Profit Sharing Plan