Senior Representative, Digital Online Solutions

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. The Senior Representative, Digital Online Solutions, is responsible for creating effective communication and relationships between Fairstone and its customers through social media platforms.

Requirements

• High School Diploma or GED or equivalent experience
• 2 years of customer service experience
• Bilingual required to communicate with our clients across Canada (50% English and 50% French)
• Effective communication skills, both written and spoken
• Ability to multi-task with attention to detail
• Strong familiarity with the business applications of social media platforms (Facebook, Twitter, YouTube, LinkedIn, etc.)
• Knowledge of Microsoft Word, Outlook, Excel, Power Point
• Knowledge of Hootsuite is an asset
• Technological savviness is a must
• Strong awareness of Company privacy policies
• Willingness to work flexible hours

Benefits

• Great Place to Work Canada for 2025
• Montreal's Top Employers 2025 by Canada’s Top 100 Employers