At F5, we strive to bring a better digital world to life. We are passionate about cybersecurity and empowering organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world.
Requirements
- Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
- Provides complex design and systems engineering configurations
- Maintains a high level of technical knowledge of F5 and the relevant industry
- Utilize the F5 Sales Strategy and Solution Messaging to identify solutions for customer business objectives
- Clearly articulate technical elements of the F5 value proposition to customers and partners
- Maintain knowledge of competitive landscape and share knowledge with CAT team
- Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
- Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
- Actively utilize SE tools: SalesForce.com, Idea, EDGE, Mainstreet and other SE readiness programs
- Partner with sales team to maintain detailed account profiles including organizational charts, customer products, strategy and technology needs
- Understand and effectively utilize F5 organizational resources
- Consistently provide world-class customer service during pre-sales, implementation, and post-sales activities
- Lead strategic (organizational) opportunities
- Well developed SME focus for one technology
- Deliver customized product presentations using an advanced solution-based sales approach
- Proactively provide consultative support
- Create customer documentation for POC
- Understand business requirements involved with technical account strategy
- Work effectively with Engineering, Product Development, and Technical Support organizations
- Solve problems independently and creatively
- Perform other related duties as assigned
- Support F5 channel partner sales initiatives
- Provide channel partners sustainable training on F5 solutions and competitive differentiation
- Provide channel partners technical expertise and oversight as required
- Proactively provide consultative support
- Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner's ability to sell F5 solutions
- Understand and follow escalation process
- Partner with the F5 Technical Support and customers/partners to resolve issues
- Qualify channel partners and to qualify partner's ability to sell F5 solutions
Benefits
- Competitive pay
- Family friendly benefits
- Cool perks