TechOps-DE-CloudOps-AWS-Infra Support Engineer - Senior

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. Join us and build an exceptional experience for yourself, and a better working world for all.

Requirements

• Act as a primary escalation point for DevOps-related and infrastructure-related incidents across AWS and Azure.
• Provide troubleshooting support for CI/CD pipeline issues, infrastructure provisioning, and automation failures.
• Support containerized application environments using Kubernetes (EKS/AKS), Docker, and Helm.
• Create and refine SOPs, automation scripts, and runbooks for efficient issue handling.
• Perform deep-dive analysis and RCA for recurring issues and implement long-term solutions.
• Handle access management, IAM policies, VNet/VPC setup, security group configurations, and load balancers.
• Monitor and analyze logs using AWS CloudWatch, Azure Monitor, and other tools to ensure system health.
• Collaborate with engineering, cloud platform, and security teams to maintain stable and secure environments.
• Mentor junior team members and contribute to continuous process improvements.

Benefits

• Continuous learning
• Success as defined by you
• Transformative leadership
• Diverse and inclusive culture