ServiceNow - HR Service Delivery (HRSD) Manager - Tech Consulting - Open Location
EYChicago, Illinois, United States
Posted November 7, 2025
142600 - 261500 USD year
Full Time
About the Company
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Job Description
We are seeking a ServiceNow HR Service Delivery (HRSD) Manager to lead our ServiceNow Transformation teams in a rapidly growing area of the business. The successful candidate will have experience in ServiceNow HRSD project implementation, excellent business acumen, and the ability to build and foster client relationships.
Requirements
- Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar discipline
- Typically, no less than 4 - 6 years relevant ServiceNow HRSD project experience
- ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
- Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist – HR Service Delivery
- 5+ years of Big 4 or equivalent consulting experience
- Excellent soft skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
- Experience leading teams and supervising others
- A driver’s license valid in the U.S.
- Ability to travel to meet client needs
Benefits
- Comprehensive compensation and benefits package
- Medical and dental coverage
- Pension and 401(k) plans
- Wide range of paid time off options
