Reservation Specialist (Spanish Bilingual)

We are looking for a Spanish Bilingual Reservations Specialist for a property management company client of ours. You will be the primary point of contact for potential guests, managing reservations, ensuring a smooth booking process, and coordinating closely with property owners and internal teams.

Requirements

• Spanish bilingual is required (English and Spanish)
• Previous experience as a Reservations Specialist in the vacation rental or hotel industry
• Strong customer service and interpersonal skills
• Critical thinking skills, especially in reservation sales situations
• Ability to work independently in a remote work environment
• High attention to detail and commitment to exceptional service
• Empathy, patience, and a customer-centric mindset
• Strong math proficiency to accurately calculate rates, discounts, fees, and totals
• Ability to quickly learn and navigate new software and systems

Benefits

• Competitive Salary
• Remote Work
• Paid Time Off
• HMO Coverage