Application Engineer-Application Development-Applications Development Engineering
EXLIndia
Posted November 19, 2025
Full Time
About the Company
EXL is a digital transformation partner specializing in operations management, decision analytics, and technology platforms. They offer tailored solutions to help businesses leverage data for better decisions, drive efficiency, and maintain a competitive edge. EXL's collaborative approach, deep industry expertise, and focus on outcomes make them distinctive in their field.
Job Description
Perform manual testing and conversation flow optimization, drive best practices in conversation design and NLP model tuning, and lead team members in Dialogflow CX design patterns and GCP tool utilization.
Requirements
- Contribute to and oversee the migration of conversational platforms
- Lead and mentor team members in Dialogflow CX design patterns and GCP tool utilization
- Perform thorough manual testing and conversation flow optimization