Customer Service Manager (with Sales Focus)
EverwestVilnius, Vilnius County, Lithuania
Posted October 8, 2025
21240 - 26520 EUR year
Full Time
About the Company
At Everwest Group, we connect Europe, CIS and China by road transport. Being experts in road transportation, freight forwarding, and door-to-door delivery, we can ensure client-focused, reliable, flexible solutions, delivering cargo safely and on time.
Job Description
Everwest is seeking a Customer Service Manager with a Sales Focus to maintain business relations with customers, solve problems, and ensure timely delivery. They prioritize customer service, employee development, and a friendly work culture. The role involves claim management, KPI analysis, and team collaboration.
Requirements
- At least one year of experience in customer service
- Fluent in English and Russian (written and oral)
- Strong negotiation skills
- Quick orientation and good time planning and management skills
- Attention to detail, diligence, and responsibility
- Fluent communication skills
- Ability to work effectively in a team
- Ability to successfully manage information
Benefits
- Monthly salary range
- Growth opportunities
- Modern office
- Recognition and awards
- Employee benefits package
