We are seeking a Medical Information Specialist to join our team in EVERSANA. The successful candidate will be responsible for delivering industry-leading services, including call center staffing, medical writing, and adverse event reporting. The role is home office based and requires strong clinical background and excellent verbal/written communication skills. Native German is required, and English C1 level is obligatory.
Requirements
- Triage and respond to drug information inquiries from physicians, pharmacists, nurses, other health care professionals, and consumers/patients.
- Disseminate drug information either verbally or by written correspondence.
- Identify adverse events and product complaints during interactions with customers.
- Perform intake sufficient to generate initial adverse event and product complaint reports in compliance with EVERSANA-Medical Communications and client SOPs.
- Fulfill local Regulatory Authority regulations and requirements for post-marketing adverse event reporting.
- Utilise writing skills for adverse event and product complaint narratives during intake as well as medical inquiry custom responses.
- Coordinate processes necessary for responding to quality-related complaints.
- Utilise drug information skills to critically evaluate medical literature in researching and developing information for written dissemination to healthcare professionals.
- Miscellaneous projects including market and competitive product research, system development, sales training projects, and field liaison support.
- Medical Writing
- On-call responsibilities on an as assigned basis.
Benefits
- Full-time position
- Home office based
- Flexible working hours between 8am-6pm CET Mon-Fri
- Travel up to 10%
- Generous paid time off
- 401k matching
- Retirement plan
- Visa sponsorship
- Four-day work week
- Generous parental leave
- Tuition reimbursement
- Relocation assistance
