The Client Services and Support Analyst will act as the central point of contact for clients, provide support, and ensure compliance with Service Level Agreements. They will drive continuous improvement of processes and practices, contribute to operation enhancement projects, and have a strong financial background and knowledge of Euronext markets.
Requirements
- Degree in Economics or related fields
- Strong financial background and knowledge of Euronext markets
- Solid knowledge of financial markets and post-trading services
- Previous experience in Client Services / Client Support (considered a plus)
- High standards of client service delivery and ability to build strong, long-term relationships
- Strong analytical, organizational skills and problem-solving attitude
- Excellent verbal communication skills, both internally and externally