Customer Support Consultant
Euronet – EFT SegmentAmsterdam, North Holland, Netherlands
Posted April 22, 2024
Full Time
About the Company
Euronet’s Electronic Funds Transfer (EFT) Segment meets the needs of financial institutions and consumers through Euronet-owned and outsourced ATMs and POS terminals combined with value added and transaction processing services.
Job Description
Euronet is seeking Customer Support Consultants in Amsterdam to act as the first point of contact for customers. The role involves monitoring, resolving, and escalating issues, providing advice and information, and ensuring customer and partner satisfaction. The company emphasizes a customer- and service-oriented approach with a proactive mindset.
Requirements
- Willing to provide MBO+ work and thought level
- Customer-oriented / proactive, motivated and able to take initiative
- You recognize yourself in an solution-oriented approach
- You have experience with MS office
- Mastery of Dutch language both in words and in writing
- Mastery of English language
- A team player
- Available for Saturday services
- Stock options
- Company events
- Company fitness
- Kit
Benefits
- Good salary
- Holiday allowance
- Transport costs cover
- Bonus (depending on business results)
- Pension scheme
- Work partially from home
- Fresh fruit at the office
- Growth opportunities
- Employment type: Fulltime, Fixed-term
