Lead, Network Retention and Adoption
EulerityNew York, New York, United States • New York, New York, United States
Posted September 16, 2025
100000 - 150000 USD year
Full Time
About the Company
Eulerity is a digital advertising leader that integrates AI-driven automation with human expertise to streamline campaign management across multiple channels. Offering advanced features like call recording analysis and AI-powered review management, Eulerity helps businesses optimize performance, reduce costs, and achieve marketing goals efficiently.
Job Description
Eulerity is seeking a Lead, Network Retention and Adoption to lead a team focused on driving customer adoption and retention of their AI marketing platform, designed for multi-location enterprises. The role involves developing a strategic vision for franchisee success, executing operational excellence, designing scalable processes, and building a data-driven performance management framework. This position requires a strong understanding of SMBs and franchise models.
Requirements
- 8-10+ years of experience in Customer Success, Account Management, or a related client-facing role
- 5+ years of direct people management experience
- Marketing Technology & Services Experience
- SMB & Franchisee Focus
- A deep understanding of building customer success and support functions at scale
- Strong analytical skills with a demonstrated ability to leverage data to drive strategic decisions and report on team performance
- Exceptional communication and relationship-building skills
- Experience working in a highly cross-functional environment
Benefits
- Medical, dental, vision
- Commuter Benefits
- 401(k) with company match
- Unlimited PTO