Manager on Duty

The Manager on Duty (MOD) at the Eugene Family YMCA supports daily operational, administrative, and member engagement functions while fostering a culture that is welcoming, genuine, hopeful, nurturing, and determined. The MOD serves as the on-site operational authority during assigned shifts and is responsible for membership staff supervision, member safety, facility oversight, and incident response.

Requirements

• At least 4-½ years of experience in customer service, direct in-person sales, guest services, or related field in a fast-paced environment
• At least two years of direct employee supervision and leadership, including staff training
• Previous experience working in a public-facing position where complex problem-solving, conflict resolution, and de-escalation skills were required

Benefits

• Jobs | Eugene Family YMCA (eugeneymca.org)