Business Excellence Senior Manager
etailyMakati, Philippines
Posted January 2, 2026
Full Time
About the Company
etaily is a leading provider of retail digitization solutions, specializing in smart services, innovative talent, and cutting-edge technology. The company empowers retailers to enhance customer experiences, streamline operations, and drive growth through advanced digital transformation strategies. With a focus on delivering tailored solutions that integrate seamlessly with existing systems, etaily stands out as a reliable partner for businesses aiming to stay competitive in the evolving retail landscape.
Job Description
The Business Excellence Senior Manager will govern the end-to-end design, implementation, and management of business and quality processes and metrics within the organization and our partner providers.
Requirements
- Drive business improvement and operational excellence
- Support and facilitate the development of Lean Six Sigma skills
- Lead the Compliance Committee
- Mitigate high priority risks
- Assess applicability for certifications
- Create financial models
- Manage projects to ensure they are delivered on time and with desired quality
- Oversee the hypercare phase
- Close projects by ensuring a sufficient handover process
- Ensure a proper change management process is followed
- Synthesize business impact and project outcomes into annual Management Review reports
- Manage the Business Excellence team's performance
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance