Salesforce Junior Administrator
ERMDelhi, India
Posted December 22, 2025
Full Time
About the Company
ERM is the world’s largest specialist sustainability consultancy, with more than 50 years of experience helping organisations navigate complex environmental, social, and governance (ESG) challenges.
Job Description
ERM is seeking a Salesforce Junior Administrator to provide day-to-day production support and basic configuration for ERM's Salesforce platform. The role focuses on ticket resolution, user support, and maintaining data integrity, while assisting with minor configuration changes and deployment activities.
Requirements
- 1–3 years of experience in Salesforce administration or support
- Hands-on experience with Salesforce Sales Cloud and MCAE and/or Net Zero Cloud
- Basic understanding of Salesforce security model and data management best practices
- Experience supporting end-user tickets and providing effective customer service
- Proficiency in creating reports and dashboards in Salesforce
- Strong documentation and communication skills
- Ability to manage multiple priorities and meet deadlines
- Exposure to Agile/Scrum methodologies preferred
- Basic understanding of APIs and integrations desirable
- Salesforce Certified Administrator (required)