Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. The Lead Support Consultant plays a pivotal role in ensuring an exceptional experience for clients using Equiniti Customer Resolutions' (EQCR) workflow management technology.
Requirements
- Strong experience in application support and technical consulting roles
- Strong understanding of software development, deployment practices, and cloud hosting (Azure or AWS)
- Experience managing cloud infrastructure (Azure or AWS), with a focus on performance, scalability, and security
- Analytical and continuous improvement mindset with strong attention to detail
- Excellent communication skills, able to engage confidently with clients and internal stakeholders
- Skilled in working independently and collaboratively within cross-functional teams
- Strong reporting, analysis, and planning capabilities
- Self-motivated, agile, and responsive to changing priorities
- Comfortable liaising between technical teams and business users, translating requirements and issues clearly
- Confident communicator with the ability to adapt communication styles across all levels of an organization
Benefits
- Save For Your Future - Equiniti Pension Plan
- All Employee Long Term Incentive Plan (LTIP)
- Health and Wellbeing - Employee Assistance Programme
- Employee discounts
- Flexible Benefits
- Time Off
- Winning together - Equiniti ICON award vouchers
- Learning & Development - Investment in LinkedIn Learning
