Senior Implementation & Support Manager (SaaS) - Miami, FL
EnterpriseAlumniMiami, Florida, United States
Posted November 4, 2025
Full Time
About the Company
EnterpriseAlumni is the market-leading provider of Corporate Alumni Management software, helping some of the world’s biggest brands stay connected with their alumni.
Job Description
EnterpriseAlumni is seeking a Senior Implementation and Support Manager to lead the onboarding, implementation, and support functions for their SaaS platform, ensuring successful customer deployment and seamless integration.
Requirements
- Implementation Management
- Customer Support Leadership
- Customer Success and Relationship Management
- Team Leadership and Development
- Process Optimization and Reporting
Benefits
- Collaborative and inclusive work environment
- Ongoing professional development and growth opportunities
- Access to employee benefits
