Mitarbeiter:in im Kundensupport (w/m/d) in Berlin
EnpalBerlin, Germany
Posted April 14, 2025
Full Time
About the Company
Enpal is a leading provider of solar installations, heat pumps, and smart metering solutions in Europe. At the forefront of energy technology, Enpal's Energy Trader uses AI to optimize energy storage, charging electric vehicles, and selling excess power back to the grid, benefiting households economically. As a pioneer in virtual power plants, Enpal aims to become the largest in Europe with capacity rivaling nuclear power stations. With over 80,000 customers in Germany and Italy, Enpal offers innovative, cost-effective, clean energy solutions.
Job Description
Enpal is a solar energy company aiming to install solar panels on every roof, storage units in every house, and electric cars in every garage. They offer customers a complete package of heat pumps, solar panels, and electric cars. The company is looking for a customer support employee to accompany customers through the process of signing a contract, ensuring they are prepared for the further process, and guaranteeing an outstanding experience.
Requirements
- Efficient and meticulous work
- Sympathetic and open-minded personality
- Excellent German language skills
- Experience in telephone consulting
- Independent and organized way of working
- Strong team spirit
- Performance-oriented and goal-setting
- High awareness of quality
Benefits
- Dynamic work environment
- Space to develop personally and professionally
- Opportunity to use strengths effectively
- Hybrid work model
- Modern office with amenities
- Unforgettable team events
- Strong feedback culture
- Diverse team with over 65 nationalities