Kundenbetreuer:in (f/m/d)
EnpalBerlin, Germany
Posted January 10, 2025
Full Time
About the Company
Enpal is a leading provider of solar installations, heat pumps, and smart metering solutions in Europe. At the forefront of energy technology, Enpal's Energy Trader uses AI to optimize energy storage, charging electric vehicles, and selling excess power back to the grid, benefiting households economically. As a pioneer in virtual power plants, Enpal aims to become the largest in Europe with capacity rivaling nuclear power stations. With over 80,000 customers in Germany and Italy, Enpal offers innovative, cost-effective, clean energy solutions.
Job Description
As a Customer Advisor, you will be the first point of contact for customers after a successful sales conversation and accompany them through the contract signing process, ensuring an exceptional customer experience and maintaining accurate customer data in the CRM system.
Requirements
- Work efficiently, diligently, and carefully
- Be a sympathetic, open, and communicative personality
- Have experience in telephone counseling and excellent German skills
- Offer a self-motivated and organized working style
- Have a well-developed team spirit
- Be performance-oriented and set clear goals to achieve results effectively
- Have a high sense of quality