Sr Backend Developer, Golang - Aivo
EngagewareArgentina • Mexico City, Mexico
Posted May 21, 2025
Full Time
About the Company
Engageware delivers a comprehensive end‑to‑end customer engagement platform that uses conversational and generative AI to resolve customer needs in the first interaction. The platform automates routine responses, provides instant access to knowledge bases, and offers a holistic view of the customer journey across synchronous channel handoffs. With the acquisition of Aivo, more than 700 organizations in banking, financial services, retail, health, and education rely on Engageware to boost sales and conversion, enhance multi‑channel experiences, and reduce call‑center workload. Built on robust data and analytics, the solution informs strategic decisions that drive growth, efficiency, and stronger customer relationships, positioning Engageware as a distinctive leader in the customer‑experience industry.
Job Description
We seek a highly skilled and experienced Senior Backend Developer (Golang) to join our team. As a Senior Backend Developer, you will play a crucial role in designing, developing, and maintaining the server-side components of our software applications.
Requirements
- Collaborate with cross-functional teams to understand and translate business requirements into technical specifications.
- Design, develop, and maintain high-quality, scalable, and performant backend systems using Goland and Python
- Implement RESTful APIs and microservices architectures to support various client applications and external integrations.
- Ensure the security and integrity of backend systems by implementing appropriate authentication, authorization, and data protection measures.
- Write clean, modular, well-documented code following best practices and coding standards.
- Conduct code reviews to maintain code quality, provide feedback, and identify areas for improvement.
- Optimize application performance by analyzing and improving backend performance metrics, including response times and resource utilization.
- Identify and troubleshoot backend issues and bugs and collaborate with the frontend and DevOps teams to resolve them.
- Participate in Agile development methodologies, including sprint planning, daily stand-ups, and retrospective meetings.
Benefits
- Opportunity to work in a multicultural company with colleagues and clients from different countries.
- Work in a position with high visibility and growth opportunities
- Flexible schedule
- Birthday day off
- Anniversary days
- Experience an exceptional working environment
