Relationship Manager - Lethbridge

The Canada Homestay Network Society is seeking a Relationship Manager to connect international students with compassionate and caring families in Canada, creating enriching cultural experiences for both students and host families. As a Relationship Manager, you will have strong relationship-building skills and be able to problem-solve issues as they arise. You will work with internal and external stakeholders, support homestay hosts, natural parents, and students, and respond to crisis situations in a prompt and caring manner.

Requirements

• At least two years of homestay or related work experience
• One-year Community College Certificate or Diploma
• International experience including hosting students or travelling abroad (preferred)
• Ability to plan events and comfortability with public speaking
• Great judgement and decision-making skills while exercising a high degree of confidentiality
• Ability to work in a fast-paced environment with a potential of high-stress situations
• Exceptional Customer Service skills and experience
• Excellent Word, Excel, Email, and Database skills
• Ability to confidently communicate in English; its ideal to speak a second language
• Superior organizational skills and ability to hold yourself accountable while working independently
• Strong ability to develop and maintain relationships with both colleagues and clients

Benefits

• Hybrid role with an hourly wage between $21.00-$23.00
• Opportunity to work with diverse cultures and students