Supervisor

We are looking for a Supervisor to drive sales and support management with the day to day operations of the store. The Supervisor will ensure that both they and the team are fully sales focused, offering a highly professional, exceptional level of customer service at all times.

Requirements

• Personally, driving sales, offering exceptional customer service and building a personal client list.
• Supervising and driving the sales team working; with them to achieve sales targets.
• Leading the team in excellence of service through outwardly displaying exemplary service techniques.
• Deputising for the Manager / Assistant Manager in their absence in all aspects of their role.
• Being familiar with the entire running of the Store Operations with a good working knowledge of the processes behind all services and procedures.
• Supporting the Manager and Assistant Manager in training to ensure the full team is equipped with knowledge relevant to the industry and the specific product END. represents.
• Keeping a constant awareness of security issues at all times.
• Identifying opportunities and initiatives to continually improve performance, communicating them to the Store Manager regularly.
• Ensuring that the store image is in line with business standards by conducting and following up on floor walks to maintain awareness of product and merchandising standards, utilising floorplans, replenishing stock and following VM guidelines.
• Maintain workplace safety and provide a healthy environment for staff and customers.

Benefits

• 28 days holiday (including bank holidays)
• 40 hours per week
• Holiday trading (Buy or sell 3 days)
• Your birthday off
• Access to Employee Assistance Programme
• Healthcare Cashback Plan
• Moments that matter gifts (Weddings and Babies)
• A pension that both you and the company contribute to
• Generous staff discount
• Opportunities for professional development and career progression