IT Support Engineer
EncordLondon, England, United Kingdom
Posted September 24, 2025
Full Time
About the Company
Encord is a leading multimodal data management platform for AI teams, offering tools to manage, curate, and label various types of data including images, videos, audio, and documents. The company's unique value proposition lies in its unified platform that combines human-in-the-loop workflows with AI-assisted speed and accuracy, enabling the enrichment of large datasets for training and fine-tuning AI models. Encord is trusted by global companies across multiple industries and is compliant with SOC 2, AICPA SOC, HIPAA, and GDPR standards.
Job Description
Encord is a fast-growing AI infrastructure company building the future of AI with high-quality training data. They are seeking an experienced IT Support Engineer to support users, manage devices, maintain networks, and ensure smooth IT operations. They prioritize a collaborative and dynamic work environment.
Requirements
- Set up and configure user accounts, devices, and software
- Maintain centralized Mac device management systems
- Monitor and maintain internal office network systems
- Troubleshoot and resolve network connectivity issues
- Keep accurate records of IT assets
Benefits
- Competitive salary
- Commission
- Equity
- Strong in-person culture
