Technical Specialist, Demo Environment Support (Benefits Administration & AWS)
Empyrean Benefit SolutionsHouston, Texas, United States
Posted December 8, 2025
Contract / Temporary
About the Company
Empyrean Benefit Solutions, founded in 2006, delivers cloud-based benefits administration software that streamlines enrollment, ACA compliance, and voluntary benefit programs for employers of all sizes. The platform integrates HR, total rewards, and digital transformation tools, leveraging AI to personalize employee experiences and improve engagement. By connecting 6.5 million workers to seamless benefit services, Empyrean strengthens employer brands and fosters vibrant workplace cultures. Its service-first philosophy and focus on data-driven insights set it apart in the competitive HR technology market.
Job Description
The Lead Infrastructure Support Specialist supports, maintains, and enhances demo and sandbox environments used by sales, product, and client-facing teams.
Requirements
- Maintain, monitor, and troubleshoot demo, sandbox, and staging environments
- Configure and refresh environments to support product demos, proofs of concept, and client engagements
- Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios
- Configure, test, and maintain Benefits Administration modules and workflows within demo environments
- Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations
- Support AWS services used by demo environments, including EC2, RDS, S3, Lambda, CloudFormation/IaC, and networking components
- Implement automation to reduce manual setup time, improve repeatability, and increase reliability
- Monitor system health and security within AWS, responding to incidents and optimizing resources
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance